Customer Management

 

	Customers Master In the center of the system process stands the Customer, the system allows user to maintain all the customers information to provide an effective customer service from pre-sale up to the entire sales and fulfillment process.
	Sales Pipeline and Quotation Management The Sales process start with the quotation process, Apical allows you to create and manage quotations from the point of creation, revision and closing. Thus, providing sales pipeline, opportunities and sales forecasting
	Sales Order Management After sales management is crucial to ensure all orders are being processed and fulfilled to ensure satisfied customers. Once an order is being placed by customer it will be track within the system from checking of available stock and raising of back to back purchase order to vendor if stock is not available.  Orders can also be transferred to Project team to start the project processes and Billing.