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Warranty Maintenance Management
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Maintenance Contract
The more types of services a business offers, the more
variability it can have in its contracts. The contracts database management allows maintaining of
all type of maintenance contracts e.g. calibration contract, preventive
maintenance, corrective maintenance etc. Renewal notice will be send to
customers before expiry date. Maintenance Contracts can be link to
equipments sold for warranty claims.
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Equipments/Machines Tracking
The equipments/machines database maintains the list of all
equipments/machines sold by the company with all the attributes/parameters
e.g. model, make, software used, version etc. to ease the support effort and
also assist in generating higher after market revenue by up selling to the existing customers
with the information in the system.
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Engineer Management
Engineer can be assigned to attend the warranty
job or schedule for routine maintenance job based on the frequency
of the maintenance agreement signed with the customer.
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